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We have implemented a change that makes it easier to “ring fence” client data and improve output quality

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Today every client that you work with is stored under your agency account. All of your agency users have access to the same data.

New

As of today we have the ability to setup different client profiles for each of your clients. This has the following advantages:

• Data for each client is kept completely separated
• Smart Suggest content suggestions are separate for each client - this will be of crucial importance when we launch our new agent learning function
• We can optimize the AI context for each client - right now we use a generic agency profile but we have the option of specifying high-level content objectives and strategies for each individual client.
• We can train our AI on tone of voice and style for each individual client.

What you need to do

For each new client onboarded we suggest setting up a new “ring fenced area”. Email [email protected] and we can quickly set that up based on the specifics for that client and assign users as required.

Once this is set-up users will be able to quickly switch between “teams” or client areas using the simple interface on the main screen.

Need Help? Have a Question?

Have a look through our FAQ section or contact support directly via [email protected]